We strive to provide excellent service to all our customers. From helping to make the best choice of furniture to suit their exact requirements, through to our personalised delivery service.
Many of our customers come to Coytes Furnishings time and time again. We are proud of our reputation for providing excellent service and quality products at competitive prices.
I just wanted to say thank you for the excellent customer service when we recently purchased carpet and a bed for our loft conversion master suite. We always return to you as purchasing from a local family firm is important to us.Mr & Mrs Richards Stretton
Can you please pass on our thanks to the staff for the excellent service received.
When we called in to look for a new bed, Julie was incredibly knowledgeable, helpful and patient and gave us time to browse before finally picking one!
The bed has been delivered this morning and the two chaps were brilliant! We had paid for the disposal service so they removed old bed and then set up the new one - no hassle or problems.
Will definitely recommend it friends and family - thankyou. 😀Sue & Simon Spencer Burton on Trent
I have recently purchased two mattresses from Coytes and both times they have made the experience a pleasant one. I ordered the bed frame for the second mattress from a large furniture chain over 18 weeks ago and my delivery was pushed back week after week with little to no correspondence . Coytes were really understanding and had no problem holding our order in their warehouse for as long as we wanted. Then when I called for delivery, they arranged that for the same day! 10/10 for customer service and value for money.James Carroll Staffordshire
My wife and I were looking for mattresses after a bad experience buying online. They had lots of mattresses on display and with help from John we had decided on what we wanted in about 15 minutes. A super easy painless experience we can recommend them without hesitation.
As they say Happy wife happy life. Thanks John👍
Love these guys. Seems like nothing is too much effort, quality is only matched by the value and you get a real sense of them wanting you to buy the right thing.
Parking is easy, disabled access is superb with a dedicated lift to get you upstairs.
Thoroughly recommend going here for sofas and beds.
Big thanks to DJ and Pete for an outstanding delivery of 2 massive sofas requiring 2 doors to be removed and replaced. Excellent customer service and a never give up attitude. Brilliant service. I would definitely recommend Coytes.Ms Harris Address not disclosed
This is the third time we have bought beds from Coytes Furnishings, and the service again has been excellent. Delivered on time, very friendly staff and a great service from start to finish. Would highly recommend Coytes to anyone.Mr and Mrs Wood Branston
I am really very pleased with my sofa and chair and the excellent service provided by both the shop staff and the delivery men. Thanks.Ms S Baskerville Staffordshire
We would like to thank David and Hannah and their fully trained staff, as we have been absolutely delighted with their sales and service over the years. We have recently purchased a Kingstown bedroom suite and bed which are perfect. Coytes have always given us a first class service, and we will always highly recommend them.Mr and Mrs Johnson Burton
I am very happy with the furniture I have had from Coytes; good value and great service as well as free delivery. Have been more than once, and will certainly go againMrs Russell Stretton
We are very pleased with our new dining room furniture, corner display and corner video unit and want to thank David and his staff for excellent service. No pressure when buying, helpful advice and prompt delivery service. We will certainly recommend Coytes to all our friends, first class all round! Thank you.Mr and Mrs A Titterton
A family member recently bought a sofa from your store. I was very impressed by the friendliness and helpfulness of your staff and the relaxed and unpressured atmosphere in the store. Having been badly let down by Argos 3 times we were delighted to have the sofa (a display item) delivered the next day. The delivery men deserve praise too for an awkward delivery of a large sofa to a second floor flat.Mrs G Dexter
My mattress was delivered today in appalling weather conditions. They also moved my old mattress into my shed, all done in torrential rain and with good humour. I am most appreciative of this excellent service. Coytes really does look after its customers - thank you!!!!!
What I also should, of course, have also mentioned is that I ordered the mattress on Sunday and, hey presto, it's delivered on Thursday - that's service for you.June Ann Burton on Trent
I would like to say a big thank you to all the staff at Coytes Furnishings for all the help in choosing our new furniture they were all very professional polite
and couldn’t do enough for us. They even held things back for us until our house was ready, which we really appreciated.
We’d like to say a big thank you to DJ and Steve who were the delivery drivers on every delivery we had.
Can really recommend this company, from the helpful, calm, friendly service we received in the store to the delivery men who unpacked and assembled all the furniture. As there was a miniscule chip caused during transport, on one of the legs of the sofa, Dave returned today to replace the leg, just three days after the initial delivery. Wish every company offered the same excellent service, value for money and excellent quality. You will definitely be seeing us again!Sue Hall Lichfield